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Business Intelligence Analyst

  • Hybrid
    • Ciudad de México, México, Mexico
  • MX$40,000 - MX$45,000 per month

Job description

🧭 Business Intelligence Analyst

Location: Mexico City (Hybrid) or Remote
Department: Operations

🌟 About the Role

We’re looking for a Business Intelligence Analyst to bridge operations, strategy, and analytics.
This role drives data-based decision-making, connecting operational performance with strategic insight.

Your mission: strengthen operational analytics, build data flows, and support the design and execution of a data-driven decision framework across NOVACARD.

🧩 Key Responsibilities

  • Analyze and optimize operational processes (Customer Service, Logistics, Customer Feedback).

  • Conduct lifecycle, trend, and root-cause analyses to identify improvement opportunities.

  • Build and maintain automated dashboards (Power BI or similar) with key KPIs.

  • Collaborate with Operations and Strategy teams to translate data into clear actions.

  • Ensure data quality, integration, and governance across multiple systems.

  • Support continuous improvement initiatives and strategic planning.

💰 Compensation

Approx. $45,000 MXN/month,  (remote candidates outside Mexico also considered).

🚀 Join NOVACARD

Be the link between data, strategy, and operations — turning insights into impact and helping us scale smarter and faster.

Job requirements

💻 Ideal Profile

Experience: 2+ years in data analysis (ideally fintech or operations-related).
Technical Skills:

  • SQL and BI tools (Power BI, Tableau, Looker).

  • Data integration and quality management.

  • Basic Python and statistical analysis (a plus).

Soft Skills:

  • Communication and storytelling.

  • Project management and cross-functional collaboration.

  • Analytical precision and results-oriented mindset.

Languages (mandatory):

  • English + Spanish or English + Russian.

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